Data Business Analyst

New York, NY | Contract to Direct Hire

Post Date: 08/23/2017 Job ID: 9610 Industry: Technology

Title: Data & Business Analyst

Location: Midtown East

Salary: Dependent upon experience

Openings: 2 positions - 1 Junior and 1 Senior

Role Description:

  The group supports technical solutions for the   community, from providing listing data quality services, to facilitating listing distribution for a variety of B2C and B2B products. This role will be involved in conducting data quality measures, supporting the development of new products and resolving member inquiries.

  • Conduct root cause analysis of process bottlenecks and gaps, and propose solutions
  • Perform data analysis to identify issues and anomalies
  • Provide helpdesk support for member and partner questions and problems
  • Create procedure documentation
  • Coordinate with partner organizations to manage project deliverables

  • Bachelor’ s degree
  • 5 years of current, professional experience (NOT Internships or Co-Ops)
  • Experience with enterprise systems (CRM, CMS, ERP, Email Campaign System)
  • Tech savvy, comfortable learning new applications quickly
  • 3-5 years of conducting data analysis (using SQL) to query data, understand data models and flows, aggregate results
  • Ability to deal with stress under pressure, and manage customer interactions
  • Impeccable business acumen, strong problem-solver, know how to create procedures to proactively prevent issues
  • Ability to develop clear and concise documentation
  • Knowledge of scripting or web languages a plus

Nice to Have’ s:
  • Experience with issue tracking system (Zendesk, Jira, TeamSupport, etc)

Tiffany McGarry

Fun Facts: Beach & Family lover, Netflix marathons binge watcher.

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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