Desktop Support Engineer

Philadelphia, PA | Contract

Post Date: 10/23/2017 Job ID: 9692 Industry: Technology

Desktop Support Engineer

Contract assignment in Philadelphia PA

Length of assignment: 6+ months 

Due to a heavy workload, we are looking for someone to work on a Level 2/3 Desktop Support team.  Some key areas of experience include:
  • Looking to resolve Level 3 plus  tickets.
  • Utilize NextThink which provides data for trouble shooting.
  • This is a hybrid role - someone who can assist with some troubleshooting issues, be able to dig in to issues at hand, and also be able to be a pro-active solver.
  • Someone who has worked through migrations at the enterprise level and demonstrate prior experience in doing root-cause analysis.
  • Scripting experience is highly desirable.

Skills: Someone who is analytical, has Excel experience, and can make sense of the data to find problems within the data, basically provide root-cause and find problems that lie within it, and can recommend solutions.

Education: Typically requires four to six years of experience

Gillian Rummler

Fun Facts: Loves to snowboard, Huge fan of the Green Bay Packers and lover of all things Fast and the Furious.

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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