Senior Operations Engineer

Carle Place, NY | Direct Hire

Post Date: 08/09/2017 Job ID: 9586 Industry: Technology
Title:  Senior Operations Engineer
  • Location: New York
  • Type: Direct-hire
  • Salary: Up to $110K annually
Requirements
  • 5+ years Web Operations experience
  • eCommerce platform experience a must
  • Excellent troubleshooting and problem-solving skills
  • Ability to learn new, complex environment
  • You take responsibility for tasks and drive them to completion either alone or in collaboration with others.
  • Server-side web development experience (JSP, ASP, PHP, Ruby on Rails, Django, etc).
  • Front-end web development experience (HTML, Javascript, CSS, jQuery, etc).
  • Working knowledge of SQL and relational databases (Oracle, SQL Server, MySQL, etc).
  • Experience with Linux O/S
  • Good communication and documentation skills.
  • Automation experience preferred.
Plusses:
  • Experience with some of the below technologies:
    • Splunk, Tea Leaf, BurpSuite, Mazu, Remedy, Rally, Apache, Websphere, Datapower IBM Message Broker, SOAP, Akamai, Fastly, GA, App Dynamics, Whitehat, Qualys, Alertsite, Selenium
  • Basic understanding of networking
  • Experience with analyzing customer traffic
Description
  • Working with multiple other teams to troubleshoot complex issues – either detected within the team or escalated by other teams
  • Maintaining multiple environments from development to load test to production for multiple systems which make up the platform
  • Creating and maintaining a schedule several months in advance for maintenance, patching, and deployments to keep all systems in compliance with company security standards while minimizing the business impact
  • Having a constant awareness of Ecommerce platform including which locations are active, where different versions of code are deployed and the state of the various services and features being used.
  • Participating in the functional and performance validation of systems
  • Working with the team and operations manager to determine areas in need improvement and updating existing processes or create new processes with a focus on fully automating all processes
  • Creating, updating and maintaining processes used to automate tasks and monitor the platform
  • Creating, updating and maintaining documentation on processes used to automate tasks and monitor the platform
  • Maintaining an understanding of what normal metrics are for the different systems and watching for deviations or trends which could indicate potential future issues.
  • Investigating deviations and changes in performance of systems to determine their cause.
  • Performing security scanning against systems and resolving or escalating any vulnerabilities found to ensure they are resolved in a timely manner
  • Participating in the integration of new IT solutions which integrate with systems within the platform

Jacqueline Mallonga

Fun Facts: Jumped out of a plane, Cannot whistle, and huge foodie!

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