Applications Engineer

Ramsey, NJ 07446 | Direct Hire

Post Date: 05/02/2018 Job ID: 10019 Industry: Technology
  • Position: Applications Engineer - Color Matching 
  • Location: North Jersey 
  • Status: Direct Hire
  • Salary: $70, 000- $75, 000

                                          Job Description 

Our client in North Jersey  is looking to bring on a full time  Applications Engineer to Provide Technical Support/ Application Support for the Color & Appearance Product line to internal and external customers. 

Responsibilities: 
  • Provide pre-sale and post-sale support for key accounts, sales force and internal personnel
  • Generate technical documentation for customers, sales force, marketing material, etc.
  • Assist in technical marketing activities, review blog material for technical accuracy
  • Communicate activities with application team to avoid duplication of work
  • Propose solutions to customers based on their requirements
  • Make sample measurements with instrumentation and provide data analysis
  • Delivers Color Science seminars as needed by company
  • Creation of “ How to “ instructions material to be transferred into templates for distribution
  • Actively participate in professional color organizations to expand and strengthen the positioning of KMSA.
  • Completes tasks relative to area of expertise, ie formulation database creation.
  • Completes product demonstrations where needed by the company.
  • Attends trade shows as required.
  • Provide Pre-sales applications support
  • Provide post sales applications support & Training
  • Deliver Training to Regional Sales Managers & Representatives
  • Travels where needed and minimizes associated costs in accordance with company policies
  • Provides customer support via phone, GOTO assist, Team viewer
  • Coordinates customer support calls by communicating with Service personnel to solve customer’ s issues
  • Documents customer interaction in the Sage Logix CRM system

Education and Experience: 
  • BS in Engineering, Physical Sciences or Physics preferred
  • 5 -7 + years exposure to Color Science, using Colorimetric & Spectrophotometer instrumentation preferred

Requirements and Certifications: 
  • Experience with Colibri
  • Strong PC & instrument hardware troubleshooting skills
  • Familiarity with GOTO meeting, Team viewer software
  • Microsoft Office proficiency
  • Excellent customer relation skills
  • Able to present technical information clearly in verbal & written form
  • Takes initiative to do required work with minimum supervision
  • Travel required as necessary approximately 30%

    Physical Requirement:
  • Ability to lift up 45-50lbs

    Other:
  • Has valid driver license, valid passport

Company Benefits:
  • Competitive compensation program.
  • Outstanding benefits package (including medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Excellent holiday/vacation plans.
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

     

Frank Paparelli

Fun Facts: Loves Soccer, Travel buff, and Technology aficionado.

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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