Desktop Migration Coordinator

Philadelphia County, PA

Posted: 05/28/2019 Employment Type: Contract Industry: Technology Job Number: 10682

Desktop Migration Coordinator
  • Status: Contract assignment
  • Estimated Duration: 6 months+

Our client is seeking a Desktop Migration Coordinator to assist in administrative and scheduling functions of the Refresh process.  Candidate will be responsible for Assessing, planning, monitoring, evaluating and reporting on Computer Refresh program execution. Will also participate  in and/or facilitates the design, development, and implementation of new operational controls, performance metrics, information management systems, and automated processes. Candidate will also compile  and analyze  results of services for identification of improvement opportunities. 

Skills:
  • Requires sufficient knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other IT staff.
  • Maintain policies, process, and procedural documentation Provide exceptional Customer Service during all written and verbal communications Maintain, analyze, and report on metrics Utilize and apply continuous improvement methodologies to identify and implement improvement opportunities Effectively communicate across all levels  to gain consensus prior to implementing new and/or changes to current program, processes and procedures

Education    

Associates Degree in Computer Studies and or Computer Sciences or other related field., and at least Two years of experience in IT or an equivalent combination of education and work experience.

Required Skills: 
  • CUSTOMER SERVICE
  • DOCUMENTATION
  • OPERATIONS
  • WORK FLOW
  • CUSTOMER SERVICE ORIENTED
  • SCHEDULING

Benefits include Medical and Dental Insurance, 401(k), Employee Service Center, Referral Bonuses, Loyalty and Longevity Bonuses, and Plum Benefits.

To be considered for this position you  need to have the ability to work in a very fast paced environment, and be a quick learner. Excellent communication skills are essential in this role.

If you feel you are qualified for this position, please apply directly via talonpro.com.

Thomas Stephan

Fun Facts: Loves surfing, fishing, exercising, and video games!

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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