Help Desk Support Level II

San Francisco, CA 94111 | Contract to Direct Hire

Post Date: 02/05/2018 Job ID: 9865 Industry: Technology
  • Job Title: Help Desk Support Level II
  • Location: Financial District - San Francisco
  • Status: Contract - Hire
  • Salary: $55, 000 - $70, 000 depending up on experience

Are you looking for an exciting career opportunity working for a fast-paced company?   Let your skills shine in this long term contract to hire opportunity in the San Francisco financial district.   Currently, we are looking for an experienced Help desk/Desktop Support professional to provide level II desktop and remote support.

Qualified professionals must have excellent communication skills, work under minimal direction and have experience working with Audio Visual setup/support, Office 365 experience, VDI and remote support and overall providing support as a second escalation point.   The environment  is supporting roughly 100 people, of which some are working remotely.

Professional/Technical Requirements:
  • VDI Support
  • O365
  • Win 7 &10
  • Audio Visual – ie.- BlueJeans, WebEx, Skype support
  • Minimum of 3+ years of Desktop and Remote support experience
  • Strong communication and phone support skills required
  • Prior or current experience providing mobile device support
  • Self-motivated – ability to  work with little direct supervision

This is an opportunity for the following:
  • Take lead/ownership as you will be the sole support professional at this location.
  • No limits on growth potential within the company .
  • Growth of  employees is something very important to this organization with lots of longevity on the teams across the board.
  • Affords professionals the opportunity to work with alternate teams – engineering, security, networking, storage, etc.
  • Two career paths – management and/or engineering.

If you or someone you know would be a strong match for this opportunity, please contact your dedicated IT Talon representative today.   We do offer a very generous referral bonus - be sure to discuss with your Talon contact!

This position is available immediately and does require both a phone and onsite interview. All contractors are eligible for the following:

*Benefits include Medical and Dental Insurance, 401(k), Employee Service Center, Referral Bonuses, Loyalty and Longevity  Bonuses, and Plum Benefits.   

Matthew Beers

Fun Facts: Previous Class A PGA Professional, poker fanatic, and fishing enthusiast.

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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