Mid-level Software Engineer

South Plainfield, NJ 07080 | Contract to Direct Hire

Post Date: 08/09/2018 Job ID: 10199 Industry: Technology
  • Position: Software Engineer
  • Location: New Jersey
  • Status: Contract to hire OR Direct-hire
  • Estimated Duration: 3-6 months upon conversion
  • Hourly Target Range: $35/hr. approx.
  • Remote Option: None

Our client is seeking a Software Engineer to  be responsible for providing effective and efficient support to our customers with a high level of technical knowledge and customer satisfaction.
Key initiatives:
  • Provide technical support to customers participating in a Managed Services Program
  • Provide intake for support requests, process requests and solve or reassign to another engineer, as needed
  • Learn all elements of  Technical Support components
Education and Experience - Required:
  • Education and academic experience developing in Java
  • Experience with software development life cycle
  • Experience with Java enterprise APIs: J2EE, JNDI, JDBC, EJB, JSP, Servlets, etc.
  • Developing workflows, forms, rules, and notifications using a combination of product configuration and custom Java code
  • Executing unit and system test plans
  • Experience with deployment and maintenance of various operating systems such as Linux, Windows, and OSX
  • Experience with Amazon Web Services (AWS). Including: CloudFormation, EC2, and VPC
  • General Cloud Infrastructure Experience. Including: Amazon, Google, and Microsoft
  • Experience developing in Python
  • Designing, building, and managing network infrastructure
  • Strong software automation skills                                            
Job Requirements:
  • Effectively communicate with customers via email, phone and other electronic methods to ensure effective support of  products
  • Rapidly diagnose and route incoming cases to appropriate teams
  • Research, reproduce and resolve customer software and technical issues
  • Routinely create Knowledge base articles not yet documented in KB
  • Maintain appropriate case – and customer-related files and records in the CRM
  • Competency in any object oriented programming language; Java preferred
  • Knowledge in Identity and Access Management a strong plus
  • Ability to learn new applications quickly and competently
  • Ability to read and understand technical writing
  • Demonstrate self-driven initiative with an enthusiastic, zealous interest in improvement, job growth and learning
  • Demonstrates excellent communication skills and ability to develop customer relationships quickly with superlative problem solving skills
  • Excellent verbal communication skills with attention to detail
  • Ability to read, write, understand and speak in order to effectively and clearly communicate with colleagues and customers
  • Effective working independently or as part of a team
  • Ability to multitask; good prioritization, time management and organizational skills
  • Ability to manage multiple priorities and deadlines and follows through to successful conclusion and customer satisfaction
  • Ability to demonstrate good technical judgment
  • Ability to travel, as needed
  • Ability to work under pressure and tight deadlines
  • Ability to work after hours when required by the business
  •   Bachelor’ s degree in Computer Science, Information Systems, Engineering or related field of study or equivalent experience
  • Up to 1 year of work experience a plus
  • Must be authorized to work in the United States
Benefits include Medical and Dental Insurance, 401(k), Employee Service Center, Referral Bonuses, Loyalty and Longevity Bonuses, along with Hotel Engine Benefits.

Sean Tomlinson

Fun Facts: World traveler, Avid beer collector, Amateur astronomer 

If you feel like you are the right fit for the job above, please click the apply online button below and I will be sure to reach out ASAP!

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