1639 Church Road Lehigh County, PA 18104
Job Title: Technical Writer
Status: 12+ month contract
We are looking for a Technical Writer to join a growing team - this role will be contract for at least 12 months. We are looking for Technical Writer' s with experience creating and editing documents in Adobe and Microsoft. In this role you will not be creating new content but taking information obtained from subject matter experts on the team and in turn updating existing documents. In this role, it is important that qualified candidates have the ability to work creating and edit documents.
Perform documentation editing and writing for the company' s Technical Development and Improvement facility to support the company' s digital transformation strategy. Working with subject matter experts to modify, update, and publish content. The primary focus will be revising content within a SharePoint that supports the Customer Service organization. In addition, the writer may support other writing initiatives supporting the technology strategy.
- Writing experience with a proficiency in Adobe Acrobat, and Microsoft Office Word.
- Experience with content management, which will include reviewing up to hundreds of customer service pages. The focus to consolidate redundant information and reformat it into user-friendly format.
- Experience with adding and changing (publishing) content within SharePoint – following style guide templates.
- Self-directed individual whom can gather and interpret information obtained from SME’ s. From that information be able to create instructions using designated templates.
- Preferred experience with Microsoft Teams
- Must be able to work remotely by using Zoom to collaborate and communicate with teammates and SME’ s
Strong verbal and written communication skills needed in this role to collaborate between co-workers and other departments.
If you or someone you know is a fit for this role, please contact us today! Referral bonus offered and paid. Benefits include Medical and Dental Insurance, 401(k), Employee Service Center, Referral Bonuses, Loyalty and Longevity Bonuses, along with Hotel Engine Benefits.